Privacy Policy

Last Updated: March 2026

At 02 Team Online, we are committed to protecting your privacy. This policy outlines how we handle your information when you use our independent consultancy services regarding SIM, billing, and mobile network issues.

1. Information We Collect

When you contact us for independent information on SIM setup or billing basics, we may collect:

• Name and contact details (email/phone number).
• Details regarding your mobile issue (e.g., signal problems or billing queries).
• Usage data via cookies to improve our website experience.

2. How We Use Your Information

We use your data solely to provide expert guidance on your mobile account and network topics. This includes:

• Responding to your support inquiries.
• Analyzing network issues based on your location.
• Providing independent analysis of upgrade offers.

3. Data Security

We implement strict security measures to ensure your personal account options and details remain confidential. We do not sell your data to third-party network providers.

4. Independent Status

Please note that 02 Team Online is not a mobile network provider. We act as an independent consultancy. Your data is handled according to UK GDPR standards.

5. Contact Us

If you have questions about your data, contact us at contact@02team.online